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Study Guide Money-back Guarantee

Please read the below terms and conditions to learn more about the money-back guarantee.

200% Money-back Guarantee if you buy our Study Guide and still fail your exam!

Eligibility, Terms and Conditions:

  • You must use the promo code "REWARD" while placing your order for the study guide. If you fail to add this promo code or add any other promo code, you will not be eligible to claim the reward.

  • You must provide proof that you have failed your paper. This proof would include providing your enrollment number, programme code, student ID card and a copy of your results / grade card.

  • You must provide proof that you have purchased the guide book from our website. This proof would include the order number, email id and full name used while placing the order. The name on the order page and the name on your grade card must match. If you have purchased the guide book from unauthorized sources apart from the website, you will not be eligible to claim the reward.

  • The date of the order must be at least 10 days prior to the date of your exam as it takes a maximum time of 7-10 days to receive delivery of the book after you order. You must provide your hall ticket to confirm the date of the exam.

  • You must compare the question paper and provide proof that the study guide does not contain questions and/or content that would get you at least 40% in the exam. For example, if the guide book contains the questions and/or content that add up to 39/100 or less, you are eligible to claim the reward. If the book contains questions that add up to 40/100 or more and you still fail your exam, you will not be eligible to claim the reward.

  • The reward is not applicable for new courses and subjects or subjects with revised syllabus that don't have question papers at least for the past 8 years as such subjects do not have enough data to provide accurate results. Almost all of the bachelors and masters degree courses are old subjects and are eligible for the reward.

  • For subjects that contain personal application questions or questions that require your own experience to write an answer, we will credit those marks to the total count of answers included in the guide book as long as that concept is explained in the book. For example, if the question states "Write a letter on ABC", if the book contains an explanation on how to write a letter, we will credit full marks for that question.

  • These terms and conditions may be updated as per the discretion of Gyaniversity Publications. The most recent terms and conditions available on this page and our website would apply.

  • On fulfilling the above pre-requisites, students must provide all the information and documents along with their valid government ID proof and send an email to requesting the reward.

  • All rewards will be processed within 10 working days of a valid claim. 

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