I had to reach out to Venmo Cash Services for some help, and honestly, it was a mixed bag. The wait time was a bit longer than I expected, but once I got through, the rep was super friendly and really tried to help me out and you can also find customer service contact venmo . They answered my questions clearly, which I appreciated. Overall, the experience was decent, but I wish they could speed up the response time a bit. Still, I felt like they cared about resolving my issue!